Frequently Asked Questions
Everything you need to know about shopping with The Vrinda Store.
What is the estimated delivery time for my order?
Standard shipping typically takes 3-7 business days depending on your location. You will receive a tracking number via email as soon as your package is dispatched.
What is your return policy?
We offer a 15-day return policy for most items. Products must be unused, in their original packaging, and accompanied by the receipt to qualify for a full refund or exchange.
Which payment methods do you accept?
We accept all major credit and debit cards, UPI, net banking, and popular digital wallets. All transactions are processed through a secure, encrypted payment gateway.
How can I track the status of my order?
Once your order is shipped, you can track it using the link provided in your shipping confirmation email or by logging into your account on our website.
Do you offer international shipping?
Currently, we only ship within the country. We are working on expanding our logistics to provide international shipping options in the near future.
What should I do if I receive a damaged product?
If your item arrives damaged, please contact our customer support team within 48 hours of delivery with photos of the damage. We will arrange a replacement or refund immediately.