Returns & Exchanges
At The Vrinda Store, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return or exchange eligible items within 30 days of delivery provided they are in their original, unused condition.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Package the Items
Carefully place the items in their original packaging, ensuring all tags are attached and the product is securely protected for transit.
- 3.Ship It Back
Print the prepaid shipping label provided via email and drop off the package at any authorized courier location near you.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund or exchange within 5-7 business days to your original payment method.